You have 30 days, from the date of receipt, to return any unused items. The item must be in its original condition, in the original box with all accessories (charger, manual, etc.) After this 30-day period, the sale is considered final. If you return an item after the 30-day period, you may be charged a 25% restocking fee. Any return of used or damaged items will be denied. In the case of a return for an item that is no longer desired, the actual cost of return shipping will be deducted from the final refund amount.
SWAGBOARD asks you not to accept delivery of items that have been damaged in transit. Furthermore, we are not responsible for loss, theft or damage caused by the transportation of items when they are returned. Be sure to take all necessary precautions before shipping any item.
Refunds can take up to 4 weeks from the time you ship the item to us and the time the refund appears on your bank statement. Return may take 5-10 business days, inspection process 3-5 business days and refund 5-10 business days. However, refunds will be made faster in many cases.
SWAGBOARD will not accept returns of items that have been used more than necessary to test that they work. Any item returned that is functional, either because of misuse or lack of knowledge of the user will not be refunded.
SWAGBOARD cannot be held liable for any loss caused to your property, income, person or that of a third party by the use of its products.
If you need to return an item to us, we ask that you contact us beforehand. You can easily reach us via our Contact Form.